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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Zach Mando

September 26, 2025

5  out of  5
rating by Zach Mando
"Amazing service and customer satisfaction. They make you feel like family."
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George Diaz

September 21, 2025

5  out of  5
rating by George Diaz
"Very happy with the service we receive."
We responded:
"The pleasure is ours! Thanks for trusting in us to handle your insurance needs! "
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Karla Ulloa

September 5, 2025

5  out of  5
rating by Karla Ulloa
"I have always experienced excellent service from Kim’s office staff. I appreciate all the help when I have questions regarding our vehicle insurance and life insurance policies for my family. Thank you."
We responded:
"Hey Karla! Thank you so much for the feedback! The Pleasure is all ours! "
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David Scatena

September 3, 2025

5  out of  5
rating by David Scatena
"We have had our insurance needs met from this office for years. The staff service is always friendly, efficient, competent and timely."
We responded:
"Thank you for being an amazing customer for so many years David! We hope to continue providing you with the service and coverage you deserve. "
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Stacy Burnett

September 2, 2025

5  out of  5
rating by Stacy Burnett
"If you want a place where you can actually have a personal experience and have someone to talk to about your needs in person, then this is the insurance agency to have. I have been very happy with them even since before Kim took over many years ago. And now her son is a wonderful office manager and such a personable man."
We responded:
"Wow Stacy! Thank you so much for trusting in our office for so many years. The Martinez State Farm agency truly loves being personable and creating relations such as the ones we have created with you and your family! We hope to continue doing so for many years to come! thanks again "
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Thannasy Un

August 7, 2025

5  out of  5
rating by Thannasy Un
"Awesome customer service! Austin helped me out with my insurance policy, finding lower prices and was very professional."
We responded:
"Hello Thannasy! Thank you so much for the nice review! "
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OQAE esohelidy

July 22, 2025

5  out of  5
rating by OQAE esohelidy
"The greatest customer service I’ve ever endured. Highly appreciate your services."
We responded:
"WOW! Thank you so much for the amazing compliment and feedback! "
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Kristina Altheide

July 17, 2025

5  out of  5
rating by Kristina Altheide
"Have never had better service than I do with Kim Martinez and staff at State Farm Stockton 👍"
We responded:
"Hey Kristina! Thank you so much for the long-time support and opportunity! We look forward to continuing to work with you and provide you with 5-star service! "
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Taybah Yamin

July 16, 2025

5  out of  5
rating by Taybah Yamin
"I can't say enough good things about my insurance company! They truly go above and beyond to help in every way possible. I really appreciate that they always make sure I'm getting all the discounts available. What stands out most is how friendly and genuine everyone is. Communication is always top-notch, and I've never had any issues. I've been a customer for almost 7 years now, and I highly recommend them!"
We responded:
"Taybah, thank you so much for trusting in us to take care of you and your family for your insurance needs! We hope to continue doing so for many years to come! "
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Mona Vera

June 26, 2025

5  out of  5
rating by Mona Vera
"Austin was a great help ! Thank you for all your help ! Greatly appreciated!"
We responded:
"Thank you so much for taking the time and leaving a review! It is a pleasure to help you with your insurance needs! "
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Forrest Smith

March 24, 2025

5  out of  5
rating by Forrest Smith
"I have been with this office for over 20 years. I appreciate the service that is provided. I work with Jordyn and Austin in this office. They always provide great service. Thank you!"
We responded:
"Hey Forrest! Thank you for the amazing review! and thank you for trusting in us for your insurance needs for so many years! We hope to continue for another 20+ Years! "
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KJ Slayz

March 17, 2025

5  out of  5
rating by KJ Slayz
"Easy to work with, professional, with good rates! Been with them for 10 years and am not leaving anytime soon."
We responded:
"Thank you so much for your Feedback! We can't wait to provide you the same service for another 10 Years plus!"
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Chelsea Savolainen

March 14, 2025

5  out of  5
rating by Chelsea Savolainen
"They are always so helpful!"
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Valeria Diaz

March 12, 2025

5  out of  5
rating by Valeria Diaz
"I spoke with Ela Aguayo, she helped me right away. Effectively and gave me the best price I could ask for on a full coverage. 10/10 recommend."
We responded:
"Hello Valeria! We are so happy to hear your recent experience with us and Ela! She ROCKS! Thank you so much for the review."
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Beverly Evans

March 11, 2025

5  out of  5
rating by Beverly Evans
"Everyone is always so nice and very helpful"
We responded:
"Beverly, Thank you so much for the review! "
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Lewis Hester Sr.

March 7, 2025

5  out of  5
rating by Lewis Hester Sr.
"The people who work here are the most knowledgeable and experienced people I’ve ever met. They really listen to your needs and concerns and will go out of their way to make sure that you are satisfied with your services. I’ve been happy with my experience and the amazing customer service that I’ve received from all the staff here in Stockton. Pacific office is the best around and the best prices.Thanks Austin, Mariela, and Kim."
We responded:
"Hey Lewis! Thank you for the amazing feedback! Knowing you are properly insured and are receiving good customer service is our #1 priority! We look forward to providing you the same service for many years to come!"
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Sindee Yonn

March 7, 2025

5  out of  5
rating by Sindee Yonn
"I’ve been with State Farm for 5+ years now and I have no complaints whatsoever about the quality of their customer service. They are a reliable insurance company."
We responded:
"Thank you so much for trusting in us for your insurance needs for so long! It is our pleasure to continue the customer service and insurance coverage you expect and hope for! "
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Richard Hernandez

March 6, 2025

5  out of  5
rating by Richard Hernandez
"Great service and friendly staff"
We responded:
"Hello Richard! We appreciate your feedback! Thank you for being a part of the Martinez State Farm Insurance Agency! "
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Ly Ju

March 4, 2025

5  out of  5
rating by Ly Ju
"I’m with them for almost 3 years now, they’re very nice, good service and always helpful."
We responded:
"Thank you so much for being a loyal customer to the Martinez State Farm Insurance Agency! We look forward to continuing to serve you for many more years to come! "
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sandra rios

March 4, 2025

5  out of  5
rating by sandra rios
"Ela is a pleasure to do business with! Ela is friendly and knowledgeable. I can always count on her."
We responded:
"Sandra! Thank you for taking the time and leaving us a review! We agree! Ela is awesome! We love having someone to count on!"
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Patrick Ham

February 27, 2025

5  out of  5
rating by Patrick Ham
"Like a good neighbor Jordyn was there to help me with my service, Kim and her team has always been a great team when it comes to insisting with my insurance giving me the help and answer I need. Thank you"
We responded:
"Hey Patrick! We agree! Jordyn is ALWAYS there to help, thank you so much for taking the time to leave your feedback! We look forward to continuing service with you! "
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Shelia Graves

February 27, 2025

5  out of  5
rating by Shelia Graves
"In my opinion Kim Martinez's office has the best employees ever! Jordyn specifically is always kind and understanding and always willing to work with me. I really appreciate that she remembers her clients. It gives me the sense that she knows exactly what's happening and knows what I need when we speak. It takes the weight and stress off and honestly makes it a pleasant experience. Thanks Jordyn, YOU ROCK!!"
We responded:
"Wow Shelia! Thank you so much for the great review! We appreciate your long-time support and loyalty to the Martinez State Farm Insurance Agency and look forward to servicing your insurance needs! "
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Yoliz M

February 27, 2025

5  out of  5
rating by Yoliz M
"I was recently in an accident that caused my car to be totaled. I sent Austin a message and he immediately responded by calling me to make sure I was okay. Within minutes of our call he had all my policy information to me. The next morning I already had a claim started and I was able to track each step of the claim on my State Farm app. My claim was processed in under two weeks and I was given more than what Kelly Bluebook had valued my car for. Jordyn answered my call while I was at the dealership getting my new car and she had my new policy transferred over to the new car in under a minute. I had temporary cards emailed to me before we even hung up. Even the salesman was impressed and asked who I was insured by. My family has been with Kim Martinez's agency for 20yrs and we will never leave! I am forever grateful for this team. Thanks guys! Keep up the great work."
We responded:
"Wow! Truly Thank you for trusting in our office for so many years, it is our pleasure to know that situations like yours were taken care of with full care priority! We hope and look forward to providing you the same customer service and coverage for another 20+ Years! Once again, thank you for being the best part of the Martinez State Farm Insurance Agency"
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Beth Leroy

February 21, 2025

5  out of  5
rating by Beth Leroy
"Great service - Great people"
We responded:
"Hey Beth! Thank you so much for the review! Hope to see you soon! "
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Felipe7 Alcazar

February 20, 2025

5  out of  5
rating by Felipe7 Alcazar
"State farm is a wonderful insurance company I appreciate everything they did for me the communication was excellent service the people were excellent service I just thank you for everything that they did for me thank you so much"
We responded:
"Hello! Thank you so much for giving us your feedback and the opportunity to assist you with your insurance! We appreciate your business! "